Client Relationship Rep 2. @ Adobe

Job Description

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

As a Search Account Manager you will be responsible for managing the day-to-day delivery of search campaigns and contributing to profitable relationships with large brand advertisers, agencies and other companies that utilize our media buying platform. As you become an Adcloud expert you will be proficient in planning, launching, optimizing, troubleshooting and analyzing search advertising campaigns in the platform. This knowledge will be used to support our internal client teams in building successful relationships with the leading brands and advertisers of the world. While client relationship skills are a plus, please note that this is not a sales role.
Cool stuff you'll get to do:

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  Ensure operational excellence across all clients
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  Lead client-facing and internal troubleshooting efforts
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  Managing search campaign calendar, trafficking assets and client approval process
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  Executing day to day production tasks across search clients
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  Analyze performance metrics and proactively assist with campaign performance enhancements
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  Identify trends in data to drive optimization strategies
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  Work with Senior Account Managers on strategic growth strategies and implementation process across the business
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  Identify quality-improving and feature enhancement opportunities

What you'll need to get started:

A sound understanding of the digital advertising market, preferably with a working knowledge of the Programmatic space. You'll have a proven track record of successfully managing client relationships., coupled with exceptional organizational, presentation, and communication skills, both verbal and written.

Required Skills

SEM Expertise:

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  6-10 years of SEM experience in brand or agency's digital marketing team
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  Hands on expertise in managing high value campaigns across Google & Bings advertising platforms
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  Excellent MS Office skills to create reports, dashboard & PPTs
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  Strong hold on Marketing fundamentals to help client drive maximum out of their digital Ad spends

Financial Management:

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  Control client spend vs. monthly budget/performance goals
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  Follow daily performance checks for all clients
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  Ability to flag and control under/over achievement of client goals in a timely fashion
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  Commercial/Business awareness
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  Renewal & Retention Management skills

Client Management:

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  Good prioritization of workload, ensuring that all commitments are met
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  Ability to form understanding of client business goals and marketing strategy

Other key aspects:

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  Ability to learn quickly, be a team player, and manage change effectively.
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  Experience presenting in front of groups.
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  Bachelor's degree or equivalent work experience

Special consideration given for

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  Previous experience working with Adobe Advertising Cloud
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  Certification on Adobe Analytics or Adobe Audience Manager.
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  Knowledge of Pixel tracking, cookie management, JavaScripts for reporting automations
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  Database and BI related experience.
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  Deep vertical industry experience (e.g., Retail, media, financial services, high tech, etc).
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  A degree in a business/marketing related and/or analytical discipline such as marketing, commerce, business, economics, engineering, etc.

Employement Category:

Employement Type: Full time
Industry: IT
Functional Area: Marketing & Communications
Role Category: Display Marketing
Role/Responsibilies: Client Relationship Rep 2.

Contact Details:

Company: Adobe
Location(s): Noida, Gurugram

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