Urgent Opening For Quality Analyst - BPO @ Kanak Elite Services

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Urgent Opening For Quality Analyst - BPO

Kanak Elite Services
1 - 3 Years
Noida, Gurugram
4 years ago
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Job Description

Roles and Responsibilities

* Audit calls taken by Associates and give timely feedback
* Should have knowledge in providing feedback & call calibration.
* Should have Experience. in giving Live feedback
* Conduct call audits as per guideline
*Preparing audit dashboards & report

*Minimum 1-year experience as a Quality Analyst in Voice process, BPO, on papers is Mandatory.

* Have managed transaction quality profile for a CALL process for domestic/ international BPO.

Job Location:: Noida Sector 6

Interested candidate can mail their CVs to [Confidential Information] or connect on 8800267***

Regards,
Vinay Singh
HR Manager
8800267***

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Urgent Opening For Quality Analyst - BPO