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Technical Support Executive @ Hucon Solutions India

Home > Customer Service Executive (Voice)

 Technical Support Executive

Job Description

Job description


Process: International voice into Technical support


Role : Process Associate (technical support engineer)


Qualification : Only Graduates


Skills : Excellent communications


Note:


24x7 Level 1 Helpdesk - ISP connectivity, desktop, OS, VPN, authentication, security remote

support through voice, chat.

Experience troubleshooting password login, Linux, Windows (hardware, software), Telecom

Application (billing/data center).

Hands on experience in incident management tools ServiceNow, GSuite, and Microsoft Office.

International (US, EU, Australia) Inbound voice and chat experience.


Accent experience

Experience:- 1.1 year-3 years into international voice experience (technical support)


Salary : 4.5 max


Work from office


Shifts : 24/7 shifts ( 5 days & 2 week off)


Transport:- one way cab


Note: All documents are mandatory (Educational, ID proofs, offer, experience/service letter, 3 months pay slips)


Location:- Chennai (Nungambakkam,kodambakkam High RD)&Gurgaon

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Technical Support Executive

Contact Details:

Company: Hucon Solutions India
Location(s): Hyderabad

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₹ 150000 - 300000

Hucon Solutions India

Hucon Solutions India Pvt.Ltd.Hucon Solutions is an Integrated HR Service Provider for all Corporates all over India. We are backed by a good ERP and enough experience in HR and related activities. It has helped generate career opportunities for more than a million individuals in India. Hucon Solu...