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Tech Mahindra Hiring For International Semi

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 Tech Mahindra Hiring For International Semi

Job Description

Job description


Key Responsibilities:

  • A professional approach in making and answering calls, sending emails and Answering Chats and providing information about products and services, taking input of issues and their redressal thereof.
  • Responsible to deliver high quality and productivity results that meet the identified targets
  • Appropriate and timely follow-ups wherever required.
  • Escalate unresolved queries to respective departments for accurate redressal


Note - Interested candidates share profiles on - fa*******5@te*********a.com to schedule the interview


Desired Candidate Profile

  • Ability handle tough situation with customer
  • Candidates should have excellent communication skills in English.
  • Typing speed 25 WPM & 90% accuracy
  • Transaction handling Services, Problem Solving Efficiency
  • Good comprehension skills
  • Analytical & Probing skills
  • Need to Report in the office for Work.
  • Strong ability to multitask and take fast decisions independently
  • Willing to work in a 24*7 environment (Rotational shifts/5 Days a week)


Perks and Benefits

Cab Facility (Pick & Drop)

Incentives (Based on Performance)

Work Location Tech Mahindra Bahadurpally - Hyderabad

Education Intermediate/Graduate/PG (Should not be pursuing any regular course)


Interview Process:

1- HR Screening

2- Ops & VNA

3- Email Writing


Job Classification

Industry: BPO / Call Centre
Functional Area: Customer Success, Service & Operations,
Role Category: Customer Success
Role: Customer Success
Employement Type: Full time

Education

Under Graduation: Graduation Not Required
Post Graduation: MS/M.Sc(Science) in Chemistry

Contact Details:

Company: Tech Mahindra
Location(s): Hyderabad

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Keyskills:   Communication Skills Presentation Skills Written Communication

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₹ 3,00,000 - 5,00,000 P.A

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Tech Mahindra

Netmagic, an NTT Communications company, is India’s leading Managed Hosting and Cloud service provider, with 9 carrier-neutral, state-of-the-art data centers and serving more than 2000 enterprises globally. Headquartered in Mumbai, Netmagic also delivers Remote Infrastructure Management (RIM) se...