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Technical Support Voice - Delhi/NCR,Noida @ Tech Mahindra

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 Technical Support Voice - Delhi/NCR,Noida

Job Description

HIRING FOR INTERNATIONAL VOICE PROCESS TECHNICAL



Any Technical Graduate related to Computer / IT. BCA / MCA, BSC IT / MSC IT, BE / B. Tech, 3 year Computer Diploma / DCA after 12th , Computer science Grads / PG, Bachelor in Computer management, PGD ISM. GNIIT etc. / CCNA certified.

Non-Technical Graduates / mechanical / electrical / civil engineers are not eligible.

Skill set


Minimum 6 months from in a networking troubleshooting process.

Certification on networking concepts will be preferred / desired but not mandate.

Handling Internet Troubleshooting Issues relevant to Computers, Application, Basic Networking, LAN, WAN Technologies.
Basics understanding of Hardware and Software.

Should possess good English verbal skills

Should know basics of computer and knowledge of MS Office (Word, Excel, PowerPoint) and latest operating systems

Typing 25 WPM and 80% accuracy.

Should be ok with Night Shifts and Willing to work from Office Transport boundary attached.

Job Responsibility


L1 Network Tech Support Candidate would be responsible for handling customer calls and troubleshooting technical issues related to devices. Acquiring knowledge about the newly released products and recent updates.

Willing to provide resolution in the first interaction with the customer.

Excellent Customer Service Skill Set by providing a friendly environment, which includes greeting and acknowledging every customer.



Interested Call and whatsapp on


Tanu - 8920886***

Email ID - TC*******5@te*********a.com





Job Classification

Industry: BPO / Call Centre
Functional Area: Customer Success, Service & Operations,
Role Category: Voice / Blended
Role: Voice / Blended
Employement Type: Full time

Education

Under Graduation: B.Tech/B.E. in Any Specialization
Post Graduation: MS/M.Sc(Science) in Chemistry

Contact Details:

Company: Tech Mahindra
Address: SHARDA CENTRE,,SHARDA CENTRE,OFF KARVE ROAD,ERANDW, PUNE, Maharashtra, India
Location(s): Noida, Gurugram

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Keyskills:   technical support voice Technical Support Desktop Support Networking international voice process Routing

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Tech Mahindra

Netmagic, an NTT Communications company, is India’s leading Managed Hosting and Cloud service provider, with 9 carrier-neutral, state-of-the-art data centers and serving more than 2000 enterprises globally. Headquartered in Mumbai, Netmagic also delivers Remote Infrastructure Management (RIM) se...