Customer care executives must be proficient in Microsoft Office and have a working knowledge of client relationship management software. Success in this position requires strategic thinkers who are able to use data and their years of customer service experience to create effective customer care strategies. Customer care executives also have to possess excellent communication skills. In addition, customer care executives need the following skills:
Keyskills: customer service analyze make decisions based on customer care data customer care executive customer assistant customer care executive resources customer care executive create customer care protocol customer care executive salary