Customer Support Executive - VOICE
- Ample Recruiters
- 0 to 4 Yrs
- Noida, Gurugram
- 4 years ago
- Email to a friend
- Report this job
Job Description
Dear Candidate,
We are hiring for CUSTOMER DELIGHT Executive for one of the leading Brand In India Goibibo . Details as follows;
VOICE PROCESS
Salary: Upto 22k IN HAND
Shift: Rotational
Location: Gurgaon, Udyog Vihar
Profile : Customer Support Executive - VOICE
JOB DESCRIPTION:
Process / LOB: Goibibo
Job: Customer Delight Executive
Location: Gurgaon
Reporting to: Team Leader
CRITICAL SKILLS REQUIRED:
- Knowledge of customer service principles and practices
- Problem solving ability.
- Customer focused && service oriented.
- Good Command on verbal && written English
- Willingness to work in shifts (Flexible to work in 24 x 7 environment).
- Passionate and Good command over English Language, ability to effectively communicate information in written format then you at the Right place! We are on the lookout for a customer advocate like no other. Someone who can express themselves effortlessly and effectively in English
- Demonstrated effective, clear and professional written and oral communication and attention to detail.
- Ability to embrace constant change with flexibility.
- Schedule flexibility to work at weekends.
- Relevant field experience will be preferred.
- Excellent spoken and written communication skills
- Knowledge of Customers Culture
- Versant score of 6+
- Excellent team work and ability to work in distributed delivery environment.
CANDIDATE SPECIFICATION
- 12TH/Any Graduate / Post Graduate.
- Fresher and Experience Candidate may Apply.
- Should be comfortable with Inbound.
- Must be flexible working in shifts.
- Agents should possess grammatically correct communication skills in written and Verbal English.
WARM REGARDS,
HARPREET KAUR
TA-EXECUTIVE
8510836***
AMPLE RECRUITERS & TRAINERS
Employement Category:
Employement Type: Full timeIndustry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Support Executive - VOICE
Contact Details:
Company Name: Ample RecruitersLocation(s): Noida, Gurugram
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₹ lt; Rs 50,000 - 2.5 Lakh/Yr
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