Greetings from Teleperformance.
We have openings for Work from home Inbound voice process.
JOB SUMMARY/ OVERVIEW Provide a professional and efficient Customer service on behalf of Flipkart On Shore Customer Services. Utilize good customer service & technical skills for resolving technical/customer service queries for Flipkart customers with reference to Billing & Products, & orders/delivery related.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES * Provide on-line support for Flipkart customers. * Resolve known customer issues through the use of a knowledgebase, direct use of product and tools, product user guides, and other reference materials * Be responsible to deliver a high quality, customer-driven, support service resolving customer enquiries at the first point of contact wherever possible. * Assist customer in resolving any open requests for support, assistance, information on upgrading etc.
System Requirement :
Salary :
Kannada - Fresher : 14000 CTC
Experienced : 15500 CTC
Tamil - Fresher : 15000 CTC
Experienced : 17000 CTC
Malayalam - Fresher: 16000 CTC
Experienced : 18000 CTC
Shifts : 24/7 (Rotational)Week off : 1 Week off (Rotational)
If interested please contact below
Vinay : 9347197*** , 7279925***
Email-id : sa*****************a@te****************s.com

Keyskills: Work from home BPO Malayalam Customer Support Kannada voice process CSE Customer Care Tamil Voice Support
Worldwide leader in outsourced Omni channel customer experience management, serves companies and administrations around the world through its core services of customer care, technical support, and customer acquisition, as well as through its speciali