Sr. Technical Project Manager - Mumbai - Team
- Team Management
- 10 - 15 years
- Mumbai
- 2 years ago
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Job Description
The Sr. Technical Project Manager owns the technical and operational relationship with carrier partners and local payments providers and leads the technical scoping and integration of their payment solutions into Boku Payments platform. You will work with these external partners to assess their technical capabilities for a host of Boku products and manage the technical integration projects with limited resources and tight timelines. You will collaborate closely with Business Development, Product Management, Engineering, Program Management, and Support Operations in the process. Responsibilities:
The Technical Project Manager owns the technical and operational relationship with mobile carriers and merchants and leads the technical review and integration of carrier billing solution with mobile carriers and merchants. You will work directly with both mobile carriers and merchants on a daily basis to assess their technical capability for a host of carrier billing solutions and integrate these solutions with limited resources and under tight timelines.
You will collaborate internally with cross-functional teams, including Business Development, Product Management, Engineering, and Operations in the process.
Conduct comprehensive gap analysis and solution design with mobile carriers to ensure their carrier billing solution meet the required technical and operational specifications
Scope and obtain the technical details on integration with mobile carriers
Onboard and support new merchants (including non-standard project-based integrations)
Act as internal escalation contact for technical requests from merchants and carriers
Lead project planning effort in the creation of project plan, tasks, and schedules
Manage integration projects from initiation to launch, focusing on time and quality
Maintain effective communication of project updates and issues with mobile carriers and merchants
Effectively address project change requests and expectation while reducing scope creep
Organize and facilitate regular project scrum to track project tasks and dependency
Drive technical issues to resolution with urgency and focus, and serve as an escalation point
Ability to review technical details with the help of Engineering to analyze and troubleshoot issues
Is not afraid to lead and negotiate whenever needed
Analyze and interpret multiple data sources to understand trends and underlying issues.
Support Business Development in the pre-sales phase with technical inputs as and when required.
Skills
10-15 years of technical project management or technical pre-sale experience in a technical
capacity required, preferably within mobile or payments industry
Experience integrating with third party web servi
Job Classification
Industry: Recruitment / StaffingFunctional Area: Product Management,
Role Category: Digital Product Management
Role: Digital Product Management
Employement Type: Full time
Education
Under Graduation: B.A, Any GraduatePost Graduation: Any Postgraduate
Contact Details:
Company: Team ManagementLocation(s): Mumbai
Keyskills: Product management Project management Analytical Manager Program Management Billing Presales Scrum Gap analysis Operations SQL
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