Customer Support Representative @ Glympse Human Capital

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Customer Support Representative

Glympse Human Capital
0 to 4 Yrs
Bengaluru
4 years ago
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Job Description

We Are Hiring for INTERNATIONAL VOICE PROCESS.

Profile -: Associate / Senior Associate (Technical & customer Support)
Requirement -: Good Communication Skills
Exp required -: 0- 5 yrs

Age Criteria -: 18 -33 years
Shifts: Rotational
location : Bangalore
Benefits with us -: Unlimited Incentives + Travelling Allowances

Responsibilities and Duties

The primary responsibilities of a Customer Service specialist would be:
Handling escalations and complex queries.
Manage incoming and outgoing calls
Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Key skills required:
Proven customer support experience or experience as a client service representative
Excellent communications skills
Ability to listen and active problem solving skills
Good interpersonal skills
Ability to handle pressure
Ability to multi-task, prioritize, and manage time effectively

Job Type: Full-time

Education:
Higher Secondary(12th Pass) / Any graduates

Language:
English (Required)

Interview Round:

Operations

(All rounds are Held through telephonic)

NOTE: - Please call or whatsapp on Manya @ hidden_mobile / Yumna @hidden_mobile

Email:hidden_email

and schedule your telephonic interviews !!

!!!Thanks & Regards HR TEAM

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Care ExecutiveTechnical Support / Helpdesk
Functional Area: Not Applicable
Role/Responsibilies: Customer Support Representative

Contact Details:

Company: Glympse Human Capital
Location(s): Bengaluru

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Keyskills: customer service voice process customer care international bpo domestic bpo international call center bpo customer support communication skills hindi

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₹ 3.0 - 5 Lakh/Yr

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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Glympse Human Capital

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Customer Support Representative @ Glympse Human Capital

Home > Customer Care ExecutiveTechnical Support / Helpdes