Bachelor's Degree in Computer Engineering, Computer Science or Equivalent
3 years + experience in an Application Support Environment
Practical experience of transitioning Apps into a Production Support environment
Excellent communication skills (verbal and written), organizational and prioritization skills
Must have Knowledge of
Knowledge and experience in supporting large scale client facing applications and online platforms
Knowledge of Web and Windows Based Technologies, IIS, Windows Server
MVC architecture and Entity Frameworks an advantage
Knowledge of .NET development toolsets, ASP.NET, .Net WEB API, C#, C++, and associated development toolsets (i.e. .Net Development Studio, Visual Studio).
Experience of HTML, CSS and Scripting languages (AngularJS, JavaScript, JQuery)
Experience of SQL Server / RDBMS, writing stored procedures, functions, SSIS and optimization of queries etc.
Should have Experience of
Source Control and Release Management tool sets (i.e. TFS) and adherence to SDLC standards.
Development using Agile / Scrum methodologies, testing best practice and SDLC documentation
Creating support, development standards and associated documentation
Cloud Computing Practices and AWS/ Azure terminology, technology and concepts
Knowledge of ITIL ITSM best practices (i.e. Service Transition, Incident, Change and Problem Management) and ITSM toolsets
Knowledge of ITSM and Bug Management platforms (i.e. ServiceNow, Jira)
Python an advantage
Familiarity with Docker and Kubernetes preferred an advantage
Job Classification
Industry: IT-Software / Software Services, Functional Area: IT Software - Other, Role Category: Admin/Maintenance/Security/Datawarehousing Role: Admin/Maintenance/Security/Datawarehousing Employement Type: Full time
Education
Under Graduation: Any Graduate in Any Specialization, Graduation Not Required Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization