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Reservations Executive @ Travels & Rentals

Home > Reservation / Ticketing

 Reservations Executive

Job Description

  • Respond to all customer reservation requests promptly
  • Fully knowledgeable about rates, promotions, amenities, programs and services
  • Manage systems that are set up within the reservations department
  • Responsible for maintaining rate parity across all booking Channels (Website, OTA, GDS, Travel Agents etc.)
  • Understand and enforce company policies
  • Verify if each reservation requests are processed as per the set standards
  • Verify if reservation confirmation letters are sent for all processed bookings within the stipulated time
  • Handle any request for amenities or transportation promptly and accurately
  • Monitor all Tentative / Provisional / Wait listed bookings entered on the system
  • Record and file all reservation correspondence
  • Update all reservation modifications
  • Track daily, weekly, monthly, and yearly statistics
  • Ensure that the defined ISO standards and SLAs are followed

Employement Category:

Employement Type: Full time
Industry: Travel / Tourism
Role Category: Reservation / Ticketing
Functional Area: Not Applicable
Role/Responsibilies: Reservations Executive

Contact Details:

Company: Travels & Rentals
Location(s): Kolkata

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₹ 1.5 - 2.0 Lakh/Yr

Travels & Rentals

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