Customer Care Executive @ Max Life Insurance

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Customer Care Executive

Max Life Insurance
0 to 4 Yrs
Bengaluru
4 years ago
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Job Description

Dear Candidate,

Greetings from Kotak Mahindra Bank!!!

We are hiring for Customer Care Executive in Bangalore location.

Grade: E0

Skills: Fluency in English & Hindi, Advanced Excel

Basic JD:

Resolving customer query / complaints of the customers through Calls
Escalate cases as per escalation matrix defined.
Co-ordination & follow-up with the Vendors / internal teams over the email / Calls for quick resolution to the customer.
Efficiently and effectively navigating different systems and application provided for customer service.
Provide an excellent level of customer service driven by professionalism, timeliness and accuracy.
Ensure targets for service levels, quality and customer satisfaction is achieved.
Other duties from time to time that may be assigned.

Regards,

Team HR

Employement Category:

Employement Type: Full time
Industry: Banking / Financial Services
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Care Executive

Contact Details:

Company: Kotak Mahindra Bank
Location(s): Bengaluru

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Keyskills: outbound process inbound calls customer care telecalling advanced excel hindi fluency in english

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Your name (*)

Email (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Max Life Insurance

About the organization:Max Life Insurance is Indiaâ€™s 4th largest private life insurance company and is the largest non-bank promoted private life insurer in India. We have demonstrated success in building a business now operating at considerable scale, reflected in more than 60,000 cr of As...

Customer Care Executive @ Max Life Insurance

Home > Customer Service (Domestic)