Cloud Kitchen Executive
- Progressive Staffing
- 3 - 10 Years
- Mumbai
- 2 years ago
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Job Description
Job DescriptionsOperationalize and expand cloud kitchen business throughout Qatar.
Setting KPIs, writing and implementing SOPs, hiring and training the operation team.
Responsible for identifying the kitchen locations, studying the customer impact, de hiding on menus to offer through extensive customer data analysis and customer surveys.
Responsible for Supply Chain Management, packaging, besides dealing with food aggregators.
Actively involved in engaging new kitchen technologies
Identifying and developing business relationships with corporate customers in the assigned territory.
Building and managing relationships, and establishing rapport with the enterprise customers.
Mapping the right stakeholder/decision makers in the enterprise accounts for driving the food ordering requirement for different eating occasions.
Identifying and looking out for bulk food order opportunities like Monthly/Quarterly meetings/festival days etc. and capitalize by converting them.
Exploring tie-up with corporate/social events and aligning with them for exploring food requirement opportunities.
Building good business funnel to achieve monthly/quarterly targets.
Adding new B2B customers and becoming their preferred partner for food ordering.
Delivering superior service and maximize customer satisfaction.
Responding efficiently and accurately to customer complaints.
Regularly review product quality and research.
Keeping tight controls on all financial aspects of the store.
In charge of labor control, cost controls and waste control, damage, theft and shortages.
Estimating future needs for goods, kitchen utensils and cleaning products.
Ensuring compliance with licensing, hygiene and health and safety legislation/guideline.
Organizing and supervising shifts, appraising staff performance and providing feedback to improve productivity.
Creating detailed reports on weekly, monthly and annual revenues and expenses.
Promoting the brand in the local community through word-of-mouth and Store events.
Training new and current employees on proper customer service practices.
Implementing policies and protocols to maintain future store operations.
Managing store's good image and suggesting ways to improve it.
Controlling day-to-day operations by scheduling labor, ordering food supplies and developing the team.
Employement Category:
Employement Type: Full timeIndustry: FMCG
Functional Area: Sales
Role Category: Other Roles
Role/Responsibilies: Cloud Kitchen Executive
Contact Details:
Company: Progressive StaffingLocation(s): Mumbai
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Progressive Staffing
We are one of the leading Overseas Recruitment Consultant (an ISO 9001-2000 certified) in India, who provides various jobs for Skilled, Unskilled and for senior most categories for our reputed clients in Qatar.
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