With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it.
Transformation happens here. Come, be a part of our exciting journey
Are you the one we are looking for
Inviting applications for the role of Training Support Process Developer
Responsibilities
Managing and tracking new hires performance from date of joining till independently productive
Performing training needs analysis
Facilitating new hire training, coaching and conducting performance evaluation of trainees
Publishing the reports to leadership and team members at regular intervals
Providing weekly training updates to leadership and trainees
Working closely with internal teams to develop new or update existing training content periodically
Creating communication for the accounts for assessments, sessions, celebrations, festivities, etc.
Require advanced excel knowledge to create analysis, pivots, graphs and run formulas
Perform other tasks requested by the manager to reach team objective or the company s objectives based on current needs
Qualifications we seek in you
Minimum qualifications
Any undergraduate / bachelors degree with relevant work experience in a reputed company
Eye for detail
Advanced level of English, min B2.
Self-motivated, high-energy levels and works well under strict deadlines
Excellent understanding of same/similar workflow
High School Degree
Preferred qualifications/Skills
Trust & Safety Experience preferably content labelling and/or moderation
Neutral mind-set to digital content that needs classification & policy review
Good emotional intelligence and resilience
Accurate and critical work attitude
Ability to think critically and make quick decisions
Enthusiastic and proactive team player
Collaborative and has a growth mindset
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Keyskills: sap accounts accounting customer relations basis new hire training new hires music making advanced excel customer focus training needs digital content digital conversion position management
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...