Bulk Hiring For Voice /Chat Process.
Roles and Responsibilities
To provide a seamless experience addressing customer's questions or issues over the phone and to efficiently fulfill all the assigned job responsibilities as per the prerequisites.
Minimum Qualification Criteria:-
1. UG/Graduate
2. Fresher/ Minimum 6 months BPO experience
3. Agent should be flexible to work in 24/7 Environment.
Desirable qualifications:
1. Excellent Communication skills (Written/Verbal) is the foremost priority.
2. Good customer service skills & should display good analytical abilities
Job Responsibilities:
1. Provide splendid customer services to customers in a friendly and courteous manner at all times.
2. Have sufficient knowledge about the products and services and respond to all inquiries accordingly.
3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.
4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.
5. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction.
SALARY : 18K TO 25K
WhatsApp on the Below mentioned number to Schedule your interview by writing
" VOICE/CHAT PROCESS" .
(hidden_mobile)
(hidden_mobile)-SALONI TYAGI
Interview Details:
Contact Person: HR PRABHAT
Contact Number: hidden_mobile
Timing : 11 am To 4 pm .
Feel free to refer your friends and share the contact number.

Keyskills: customer satisfaction communication skills bpo voice written expression customer care