Customer Support Executive
- Right Human Skills
- 0 Yrs
- Thrissur
- 4 years ago
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Job Description
We are looking for a Customer Support Executive to manage a team of representatives who will offer excellent customer service .You will create policies and procedures and oversee the customer service provided by the team.
To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.
Customer Support Executive Responsibilities:
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training
- Monitoring the work of individual representatives and of the team.
- Maintaining a pleasant working environment for your team.
Customer Support Executive Requirements:
- Qualification : Any Degree
- Experience : Fresher
- Tally Knowledge Must
- Basic English Knowledge
- Computer skills.
Employement Category:
Employement Type: Full timeIndustry: BPO / Call Center Role Category: Customer Care Executive (Call Centre) Functional Area: Not ApplicableRole/Responsibilies: Customer Support ExecutiveContact Details:
Company: Right Human SkillsLocation(s): Thrissur
Keyskills: communication skills tally computer skills
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Right Human Skills
Right Human Resources is a manpower sourcing company based in India with a dedicated team of professionals continually searching for high quality candidates. located in kochileading job consultancy in Kochi.
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