Process Specialist
- Infosys BPM
- 0 to 5 Yrs
- Mysore
- 4 years ago
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Job Description
Process all premiums and related documentation including new business, renewals, MTA s, amendments, declines, reserves, quotes, incomplete items and process into Client Insurance s systems. Maintain admin, scanning and structured housekeeping system for the underwriting team to ensure that all documentation & information is up to date & readily accessible. Monitor & review renewal lists ensuring underwriters are alerted to impending renewals at least 3 months in advance of renewal date. Control underwriting and broker queries and assist in their removal within the query management SLA as per workflow. Ensure premiums are processed within defined service standards (SLA/KPI) and to the agreed quality standard i.e. accord standard to ensure Client Insurance is contract certain and can account for its premiums ASAP. Be aware of regularity guidelines including underwriting guidelines and Delegated underwriting guidelines. Manage progress and plan work to ensure daily, weekly and monthly targets are completed on time. Self-starter, who can manage themselves effectively, communicates tasks and objectives clearly and ensure time is fully utilised. Communicates clearly too relevant underwriting team and line manager. Ensures urgent and important tasks are completed first. Can manage own tasks effectively: Uses simple tools and systems to structure personal activities (e.g. to do lists, follow up procedures). Escalates issues quickly if they can t be managed or resolved within agreed time-scales. Quickly and accurately reports on the status of work. Meets deadlines by managing time. Basic understanding of following concepts: The London Market and Lloyd s corporation. General insurance. Premium and risk data entry. Credit Control 3-4 years Underwriting support, or similar experience Experience of working within the London market and or open market preferred. Experience of direct contact with external parties (such as Brokers). Experience of underwriting systems and underwriting processes.Employement Category:
Employement Type: Full timeIndustry: IT - Software Role Category: General / Other SoftwareIT Operations / EDP / MIS Functional Area: Not ApplicableRole/Responsibilies: Process SpecialistContact Details:
Company: InfosysLocation(s): Mysore
Keyskills: sap sla customer relations quality reporting new business london market credit control query management service standards risk basic lists credit control business renewals scanning reserves mta
Infosys BPM
Infosys BPM, the business process outsourcing subsidiary of Infosys, was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, P...
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