Manager/Sr.Manager - Customer Service @ Tata AIG

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Manager/Sr.Manager - Customer Service

Tata AIG
4 to 9 Yrs
Mumbai
4 years ago
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Job Description

Dear Candidate,

Greetings from TATA AIG General Insurance Company Limited!

We are hiring for Manager/Sr. Manager- Customer Service- Digital Service Unit(functional) Profile in Mumbai location.

Experience: 4-9 Years.

Salary: Maximum 9.50 LPA.

Location: Mumbai (Goregaon).

Role Description:

Manage a team for 4-5 agents managing digital Live chats and digital failure transactions.
Manage digital projects-digitization of service dispositions to whatsapp and self-service .
Assist Customer Experience Project tracks.
Driving self-service adoption.

Regards,

Team HR

Employement Category:

Employement Type: Full time
Industry: Insurance
Role Category: Operations Management / Process AnalysisCustomer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Manager/Sr.Manager - Customer Service

Contact Details:

Company: Tata AIG General
Location(s): Mumbai

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Keyskills: customer service self service digital project management digitization digital services customer experience management team leading service disposition digital live chats digital failure transactions

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Tata AIG

Tata AIG General Insurance Company Limited is a joint venture company between Tata Group and American International Group (AIG). Tata AIG General Insurance Company Limited celebrates 18 years of service this year (2019) since it commenced operations in India on January 22, 2001. The Company has gr...

Manager/Sr.Manager - Customer Service @ Tata AIG

Home > Operations Management / Process AnalysisCustomer S