Manager - Solution Architect - ServiceNow App
- Genpact India
- 8 to 12 Yrs
- Noida, Gurugram
- 4 years ago
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Job Description
Manager, Network Operations & Engineering
Job description
The candidate should be holding at least 8 yrs. of hardcore 24X7 Op s experience
Must have designed the network for large scale infra and delivered the project end to end
Candidate must have worked/handled the IT projects and delivered end to end
Candidate should have experience of handling the team
Global customer interaction is one of the key expectations from candidate
The candidate should hold very rich experience in corporate LAN & WAN infra
Candidate must have worked on the latest technologies (Cloud, ACI, SDN and SDWAN)
He/she need to lead function and drive the project/operations end to end
Candidate should be very strong in written & oral communication
Candidate should be holding good understanding of DevOps environment
Responsibilities
Playing accountable role along with team while handling the operations issues and delivering the assigned projects
Working with internal / external resources to deliver the assigned task
Candidate may get into Ops critical issues to isolate the root cause technically
He/she may have to get into the issues technically, drive the issue closure along with OEM
Work with different Vendors and service Provider for faster and accurate resolution/implementation.
Identifying open risk in the production network and provide input for mitigation.
Creation of technical documents and working with internal team to implement the same
Finding the scope improvement by initiating the Lean/Six Sigma projects to add the efficiency in to system/process
Qualifications we seek in you
Minimum qualifications
Graduate
Preferred qualifications
CCNP (Must)
Candidate should be very strong in written & oral communication
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Employement Category:
Employement Type: Full timeIndustry: IT - Software Role Category: General / Other Software Functional Area: Not ApplicableRole/Responsibilies: Manager - Solution Architect - ServiceNow AppContact Details:
Company: Genpact IndiaLocation(s): Noida, Gurugram
Keyskills: java delivery customer relations sales environment root cause it projects customer focus network operations oral communication customer interaction
Genpact India
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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