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Urgent Opening _ Manager / Assistant Manager _ @ Hexaware Technologies

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 Urgent Opening _ Manager / Assistant Manager _

Job Description

Roles and Responsibilities


  • Assisting process owners in managing their processes by doing metric management.
  • Helping them identify areas of opportunity and working towards improving the same.
  • Using improvement methodologies (Six Sigma )& RCA techniques.
  • Required to be able to communicate with different stakeholders effectively.
  • Devise and establish a process quality procedures, standards and specifications.

Desired Candidate Profile

  • Must be a Graduate
  • Minimum 2 years as an Manager / AM Quality Analyst
  • Should be open to rotational day shifts/Weekly offs
  • Should be well versed with the QC Tools
  • Sig Sigma certification will be an added advantage
  • Manage team and allocate responsibilities
  • Conduct regular audit checks and daily governance
  • Should be comfortable to relocate
  • Must be from Customer support background

Contact person: Nivas Ahamed N - 9894386***


Note: Interested candidate please forward your resume to ni***a@he*****e.com


Please Note : It is for a BPO so candidates from manufacturing or technical background do not apply.




Job Classification

Industry: BPO / Call Centre
Functional Area: Customer Success, Service & Operations,
Role Category: Operations
Role: Operations
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: M.Com in Any Specialization, PG Diploma in Any Specialization, Post Graduation Not Required, MBA/PGDM in Any Specialization

Contact Details:

Company: HEXAWARE TECHNOLOGIES LIMITED
Location(s): Chennai

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Keyskills:   Six Sigma Assistant manager Quality Manager qc tools lead quality

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₹ 4,50,000 - 9,50,000 P.A

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Hexaware Technologies

Hexaware BPS is a unit of Hexaware Technologies Ltd. We are currently staffed at 2000+ people across Navi Mumbai (Mahape) Chennai, Nagpur and US. Ranked 15th in the NASSCOM Top 20 IT Software & Services Exporters from India, we also rank among the Top 20 Best IT employers in India by DQ-IDC fo...