Customer Support Executive
- Sforce Services
- 1 to 6 Yrs
- Multi-City, India
- 4 years ago
- Email to a friend
- Report this job
Job Description
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support.
Responsibilities:
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
Required Candidate profile
Experience: 1 years' experience
Age: 21-38 Years
Sales & marketing exp. required.
Employement Category:
Employement Type: Full timeIndustry: Banking / Financial Services Role Category: Sales / BD Functional Area: Not ApplicableRole/Responsibilies: Customer Support ExecutiveContact Details:
Company: Sforce ServicesLocation(s): Multi-City, India
Keyskills: insurance sales loans fund banca sales credit marketing finance banking legal liability
Similar positions
Sforce Services
HDFC Bank is one of India’s leading private banks and was among the first to receive approval from the Reserve Bank of India (RBI) to set up a private sector bank in 1994. Today, HDFC Bank has a banking network of 5,314 branches and 13,640 ATMs spread across 2,768 cities and towns.
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in