Job description
Inbound Call by Customer and solve queries, register complaints.
Proactively keeps up to date on new procedures.
Complete understanding of the platform and process.
Complete ability and empowerment to provide end to end resolution (including online and offline if required)
Complete responsibility of a customer interaction, including liaising with other team members for resolution and follow through (if applicable)
Deliver targeted results measured by customer satisfaction, end to end process effectiveness, efficiency and quality
Desired Candidate Profile
Excellent Communication skills in ENGLISH & HINDI (both)
Qualification - Minimum 12th pass, any graduate/PG can apply
Must have the below for applying -
Personal Laptop/Desktop (with webcam)
Internet connection Broadband or Dongle with minimum 5 MBPS speed
Operating System - Windows 10 and above
System RAM 4GB
Minimum i3 more than 2.0 GHZ .
For immediate joining please send your cv here and fill this format
Name:
Contact Number:
Location:
Date Of Birth :
Qualification :
System availability: (laptop/desktop) :
broadband name :
windows configuration :
Ram Configuration :
Processor name :
Share your details and Reach out to :-
pr*******y@te****************s.com
Whatsapp - 9748285***

Keyskills: Soft Skills English customer satisfaction domestic voice process Domestic Voice calling customer interaction communication skills
Worldwide leader in outsourced Omni channel customer experience management, serves companies and administrations around the world through its core services of customer care, technical support, and customer acquisition, as well as through its speciali