Network Support Senior Analyst @ NTT Global Delivery

Job Description

Req ID: 146983
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Network Support Senior Analyst to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
Role Responsibilities:

• Must have great experience on Routing & Switching, Firewalls, Load Balancing & Wireless.
• Vendors supported - Meraki, Cisco, Riverbed

• Must be expert of routing, switching, wireless, LAN and WAN, i.e. L2 (Wireless IEEE 802.11 a, Ethernet, IEEE 802.1x std. STP, MSTP, RSTP, Dynamic VLAN, HSRP/VRRP.) / L3 (Routing protocols such as EIGRP, OSPF, BGP.), NEXUS, SD-WAN

• Ensuring all configurations are in compliance with network standards, reviewing log files, SD-WAN, LAN, WAN, NMS

• Participate in the setup, deployment, maintenance, troubleshooting and documentation of enterprise-level, mission-critical, network infrastructure components

• Looking to have strong knowledge of Viptela SDWAN (Hands-on) and Wireless

• Teaming with project managers, cross-functional technology and business teams to ensure successful projects

• Owning and documenting escalated support tickets and service requests through resolution via ServiceNow
• Adaptive, communication, presentation and leadership skills

• Full understanding of WAN/LAN internetworking, protocol interoperability, network architecture development and requirements for testing / proof of concept

• Knowledge of Wireless, Nexus, SD-WAN

• Working knowledge of Networking products from Cisco, Dell & Extreme Networks

• Skills and knowledge and adherence to ITIL & Change Management processes

• Excellent communication skills, both written and oral

• Strong customer service skills interfaces with customers, end users, partners and associates

• Additionally, the candidate must work well within a team, adapt easily to change, and possess the flexibility to travel. Candidate should have a history of working unsupervised while achieving required goals

• Rotating on-call, support queue management, preforming network system analysis and reporting

• Willing to work in 24X7 environment

Basic Required Qualifications:

• 6+ years of experience on managing LAN & WAN Infrastructures
• 6+ years experience on Routing & Switching, Riverbed & Wireless
• Vendor experience to include - Meraki, Cisco, Riverbed

Highly Preferred Skills:

• Preferred knowledge of Viptela SDWAN (Hands-on) and Wireless
• Adaptive, communication, presentation, and leadership skills
• Project experience for SDN Infra & Networking
• Degree: Bachelors in Computer Science or equivalent work experience

Employement Category:

Employement Type: Full time
Industry: IT
Functional Area: IT
Role Category: Network Administrator
Role/Responsibilies: Network Support Senior Analyst

Contact Details:

Company: NTT Data
Location(s): Noida, Gurugram

+ View Contact