Hiring for Quality Manager @ One Degree North Human

GREETING FROM MADHU FROM ONE DEGREE NORTH

Madhu @ 9343733***

Responsibilities:

Lead a team of Quality Leads and Quality Analysts supporting all regions located at the
Bangalore Theatre.

Identify gaps in current Quality evaluations, drive innovation and improvements in the
Quality Methodology so that it better aligns to the end customer satisfaction.

Customize the Quality evaluation to the different channels / types of work being handled by
the staff

Drive process improvements and a culture of customer obsession

Manage area(s), or team(s) of HP employees with well- defined, limited scope, including
directing daily work activities/priorities, people recruitment and development, cost
management, and direction-setting within the area of responsibility.

Generally sets work activities of teams providing remote (offsite) service; customer access,
pre-sales, post-sales, or service delivery to solve various business systems and applications
problems for customers: onsite engineering personnel and Authorized Service Providers

Responsible for managing a budget

Ensure operational excellence by establishing key metrics and ensuring team goals and
contractual commitments are met

Establish and manage relationships with subject matter experts and appropriate
management, with an objective of maintaining and building the business

REFERENCES ARE APPRECIATED.

Call
MADHU 9343733***

Regards,
Madhu
HR TEAM LEAD
One Degree North Consultancy
9343733***
Or forward your CV to [Confidential Information]

One Degree North HR Services
#29,MG Road, Prestige Meridian Building 1
DCB and Axis Bank Building Next to Mayo HALL on Main MG Road
Landmark : Bangalore Central Mall
FIRST Floor; 107
Bangalore-560001