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Manager/ Senior Manager - Insurance Operations @ Golden Opportunities

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 Manager/ Senior Manager - Insurance Operations

Job Description

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Job Title: Manager/ Senior Manager Insurance Operations
Location: Nagpur
About the Organization:

Role is for leading ITES Global Giant and having PAN India Operations. Leading No. 1 BPO in India with prospective expansion vision.
Job Description :
  • Candidates with 9-15 years of experience in the Insurance operations
  • BFS and/or Insurance domain knowledge preferred
  • Experience in driving strategizing SLA/client metrics that report health of a project (commercial and delivery)
  • Should have had strong customer interfacing skills with particular emphasis on customer experience management in transformation
  • Good understanding of business with P&L responsibility
  • Sound exposure to Project Management Methodologies Estimation and Pre-sales support
  • Should have an executive presence
  • Demonstrating thought leadership and lessons learnt from the other organizations as appropriate to ensure successful Delivery of contracted services levels
  • Strong Client Relationship management and stakeholder management skills
  • Effective Leader and excellent personal organization and planning skills
  • Should demonstrate the ability to solve problems creatively
  • Should be able to create and manage change
  • Leveraging Business acumen management experience change management skills and domain expertise skills to provide strategic and tactical support to service Delivery operations
  • Ability to work effectively in ambiguity shifting priorities and multiple deadlines
  • Flexible working in Shifts.

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Operations
Role Category: Operations Manager
Role/Responsibilies: Manager/ Senior Manager - Insurance Operations

Contact Details:

Company: Golden Opportunities
Location(s): Chennai

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