Human Resources Practitioner Voice - Navi
- Trigent
- 0 - 1 years
- Mumbai
- 4 years ago
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Job Description
Job Description :-
Need candidates with 2-6 years of exp in US Recruitment. Resources would be responsible to perform end-to-end recruitment in line with client requirements, liaising with hiring managers, HR and business to fill approved open positions in alignment with business objectives. Source and pre-qualify candidates that match client requirements, primarily by leveraging technology, including the Internet.
Should be flexible working from office and in US shifts.
Responsibilities:-
- Process customer requests (Network, orders, provisioning, Post activations, billing)
- Provision and management of Consumer and Small Business- NBN Orders
- Validates & Verify customers details provided by Sales from various legacy systems
- Remediate the fall out as per the Order remediation guide and Panviva work Instructions
- Escalating the dependencies to the relevant teams for any assistance
- Ensure compliance adherence and timely completion of milestone
- Effective communication on order status to Customers/Stakeholders
- Effective communication with other business units to obtain the required information to successfully manage the Customers order
- Work collaboratively with teammates to solve customer issues as quickly and as efficiently as possible.
- Updating & keeping records of customer interactions, transactions, comments and complaints as per defined process guideline
- Take Ownership of and always keep customer commitments.
Desired Candidate Profile
Good written and verbal communication skills.
Looking for Immediate Joiners, should be flexible to work from the office based on business requirements.
Interested Candidates may Forward Your Resume to ro*****r@tr****t.com
Job Classification
Industry: IT Services & ConsultingFunctional Area: Customer Success, Service & Operations, Role Category: Customer Success, Service & Operations - OtherRole: Customer Success, Service & Operations - OtherEmployement Type: Full timeEducation
Under Graduation: Any GraduateContact Details:
Company: Trigent Software LimitedAddress: No.49,1st Floor,Khanija Bhavana,Race Course Road,B, BANGALORE, Karnataka, IndiaLocation(s): Mumbai
Keyskills: Customer Service Recruitment
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