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Analyst/sr. Analyst/tl/manager- O2c Order Management @ Golden Opportunities

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 Analyst/sr. Analyst/tl/manager- O2c Order Management

Job Description

job_description
Job Title - O2C Order Management
Roles and Responsibilities:
  • Candidate should have experience in Order management along with people management skill.
  • Candidate should have End-to-End customer order management execution from receiving customer purchase order in Logistics to invoice received by customer
  • To support & monitor order execution and reporting tasks up to final acceptance and invoice receipt by customer
  • Responsible for all logistics related tasks from customer order receival at Logistics to invoice received by customer
One primary Point of Contact (POC) for each focus region/ market for :
  • Standardized process implementation
  • Maintain Process quality & Accuracy
  • Workload balancing within OM Team
  • 1st Level escalation for Delivery Orgs and Project Teams
  • To allocate support and monitor; order execution and reporting on tasks requested
  • Tracks Overall Business benefits based on Transformation Plans
  • Stakeholder Management including Customer and Senior Management

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Team Leader
Role/Responsibilies: Analyst/sr. Analyst/tl/manager- O2c Order Management

Contact Details:

Company: Golden Opportunities
Location(s): Chennai

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