Location - Nagpur About the Organization: Role is for leading ITES Global Giant and having PAN India Operations. Leading No 1 BPO in India with prospective expansion vision Candidate Expectation and Job Responsibility :
Candidate must have 0.9- 2.5 years of experience in the Insurance domain.
Must be able to understand principles of insurance insurance contracting claims and policy servicing functions
Will be responsible for handling and undertaking rule based transactions with a small element of decision making present performance criteria and ensure data entry & information processing in accordance with process documents procedures manuals and /or as per the agreement and compliance requirements.
Associate may be engaged in email/ mail communication with clients or their end customers.
Associate must adhere to intra-day/ weekly volumes fluctuations and ensuring meeting of turnaround time.
Ability to communicate in English (verbal & written)
Should be able to develop system and process understanding
Responsible for sharing process updates with ops team.
Responsible for daily inventory/ transactions clearance
Should highlight any gaps / change management in current SOPs
Must be able to learn sub processes within the function