Team Lead - International process Voice & Chat @ Golden Opportunities

Home > Team Leader

Team Lead - International process Voice & Chat

Golden Opportunities
3 - 6 Years
Chennai
4 years ago
Email to a friend
Report this job

Job Description

Job Title: TL - International Process - Voice & Chat

Roles and Responsibilities:

Provide Feedbacks and suggestions for improvement
Publish Dashboards at defined intervals
Drive Quality and process improvement initiatives
Data Analysis Strong Analytical skills with an ability to draw conclusions from data (Error Analysis and Root Cause
Analysis for process deviations
Provide data inputs to internal stakeholders
Flexibility and Availability for any ad-hoc business requirement
Ensure Confidentiality Availability and integrity of Data
Excellent verbal communication skills (clear crisp speech)
Excellent written communication skills

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Team Leader
Role/Responsibilies: Team Lead - International process Voice & Chat

Contact Details:

Company: Golden Opportunities
Location(s): Chennai

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Job seems aged, it may have been expired!
Fraud Alert to job seekers!

₹ Not Specified

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Golden Opportunities

Golden Opportunities Pvt Ltd Clients of Golden Opportunities

Team Lead - International process Voice & Chat @ Golden Opportunities

Home > Team Leader