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Service Desk Analyst @ Magna Infotech

Home > Customer Service Executive (Non-voice)

 Service Desk Analyst

Job Description

Role : Executive Service Desk.

Should be compatible with both Voice & Non Voice.

Candidate should have 1 -3 yrs of Experience (relevant Service Desk experience)

Must be a Graduate.

Immediate Joining.

Flexibility for 24*7 shifts

Generic IT troubleshooting skill - Preferred A + certified

High level overview of data center technologies

ITIL process knowledge

Knowledge of Remedy or any ticketing tool

Strong Communication skills

Employement Category:

Employement Type: Full time
Industry: Telecom
Functional Area: Customer Service
Role Category: Customer Service Executive (Non-voice)
Role/Responsibilies: Service Desk Analyst

Contact Details:

Company: Quess IT Staffing
Location(s): Chennai

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Magna Infotech

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