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Virtual Hiring Drive For Transaction / Backend on 10-March Gurgaon @ Genpact India

Home > Customer Service Executive (Non-voice)

 Virtual Hiring Drive For Transaction / Backend on 10-March Gurgaon

Job Description


With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brands and we have fun doing it. Now, were calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Process Associate Transactions or Backend for Gurgaon
Responsibilities
Transaction processing according to standard work & SOP Prioritize transactions according to detailed guidelines to meet SLA Plans and prioritizes tasks and work responsibilities to achieve objectives Comprehending and responding to customer inquiries. Identify, research, and resolve problems. Assist with/perform other team tasks as the need arises. Ability to accurately interpret and compile information from a variety of sources and systems Ensure that turnaround time and quality of the work meets Company service standards Interact with Onshore /Offshore and customer in a supportive and professional manner via email and on calls Manage own work in process and support team efforts to ensure that individual, team goals are met. Maintain key records like working files, email for reference and audit purpose Should be able to handle basic day to day requirements of excel Should possess good interpersonal skills. Exposure to insurance would be added advantage.
Qualifications
Minimum Qualification
Graduate in B.com Stream
Preferred qualifications
Good communication skills

Kindly join below mentioned Zoom Id

Zoom Meeting id : 9052644***
Date : 10-March-2022
Timings : 12pm -3 pm

Also kindly share your resumes on email : [Confidential Information] , [Confidential Information] , [Confidential Information] , [Confidential Information]

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Customer Service Executive (Non-voice)
Role/Responsibilies: Virtual Hiring Drive For Transaction / Backend on 10-March Gurgaon

Contact Details:

Company: Genpact India
Location(s): Noida, Gurugram

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₹ 20000 - 250000

Genpact India

Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...