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Customer Service Executive @ Trigent

Home > Customer Success, Service & Operations - Other

 Customer Service Executive

Job Description

Roles and Responsibilities

Experience 1 to 2 Years

Salary 32K ctc monthly

Shift Timings Rotational

Location MDC 2 Vikhroli

Immediate Joiner and only from Mumbai/Bangalore

Basic Key Pointers

  • Provide functional and/or technical support for resolution of customer problems, incidents, issues, requests and queries.
  • Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
  • Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
  • Primary responsibilities are focused on customer contact, not transaction processing.
  • Any Graduate
  • Should be fine with Contractual Role and working in shifts


CONTACT FOR MORE DETAILS-Prathiksha 9108530***


Drop in the resume to pr*********l@tr****t.com



Job Classification

Industry: IT Services & Consulting
Functional Area: Customer Success, Service & Operations,
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: M.Com in Any Specialization, MBA/PGDM in Finance

Contact Details:

Company: Trigent Software Limited
Address: No.49,1st Floor,Khanija Bhavana,Race Course Road,B, BANGALORE, Karnataka, India
Location(s): Bengaluru

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Keyskills:   BPO Customer Support customer service Technical Support Customer Care Voice Process International BPO International Voice Process

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₹ 3,50,000 - 3,75,000 P.A

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Trigent

Company ProfileTrigent Software LimitedCMMI Level 4 software company