Job Description
Roles and Responsibilities
Job specifications
- Identifying new process opportunities and accurately analyzing and estimating new processes, quickly assessing feasibility.
- Analyzing, understanding and documenting the business processes in detail where required.
- Identifying and communicating the technical infrastructure requirements.
- Experience in AGILE and running Scrums etc
- Supporting existing processes and implementing change requirements as part of a structured change control process.
- Mentoring colleagues through the required training and accreditation program providing advice and guidance on best practice and development techniques
- Problem solving issues that arise in day to day running of transformation solution and providing timely responses and solutions as required.
- Communicating with teams on software related issues, suggested improvements and participating with other users
- Working within project planning constraints, communicating any identified project risks and issues to the delivery/project manager accordingly and providing inputs to the change control process.
- Manage full project lifecycle, work with internal and external stakeholders and deliver progress reports to senior management
- Critical path identification, analysis and adjustments within assigned project
- Stakeholder management across BTT, CFUs and GCB&A to co-ordinate and validate benefits assumptions to build the desire business case
- Comfortably leads less complex projects with waterfall/ hybrid/a mix of delivery methods operating at the lower end of agile maturity scale
- Provides reporting to C-level managers to demonstrate progress against plan
- Native English speaker or equivalent fluency with excellent written and oral communications skills
- Excellent interpersonal and stakeholder management skills
- Trustworthy, resolute professional that proactively ensures most beneficial outcomes to very high standards
- Experience in technical programme planning, and results orientated with very strong stakeholder management
- Also they need to be accustomed managing agile at a scale, product development, tribe and squad setup.
- The ability to learn quickly and progress rapidly from theoretical exercises to real world delivery and mentoring tasks.
- Good communication skills with the ability to present technical details to a non-technical audience.
- Good written skills with the ability to produce clear and concise documentation
- The ability to work with a structured and methodical approach, combined with an enquiring mind.
- An understanding of, and a willingness to adhere to, formal change control procedures and disciplines.
- An aptitude for problem solving, with the ability to take a logical route to the source of an error
COMPETENCIES
Knowledge (including education and experience)
Certifications(Good to have)
Attributes
Min 7 - 12 years of experience in the relevant profile
Telecom domain is preferred
Should be BE/B Tech/ME/M Tech/MCA/MSc (Computers)
PMP Certified(Added Advantage)
Scrum Master Certified
Initiative
Self-driven
Flexibility
Ownership
Desired Candidate Profile Looking for a resource who all can join within 30 days.
Please share your resume at tb*******1@te*********a.com.
Only Immediate and relevant profiles would be considered.
Perks and Benefits
Job Classification
Industry: BPO / Call Centre
Functional Area: Other,
Role Category: Other
Role: Other
Employement Type: Full time
Education
Under Graduation: Any Graduate
Post Graduation: Any Postgraduate
Doctorate: Doctorate Not Required, Any Doctorate
Contact Details:
Company: Tech Mahindra Business Services
Address: SHARDA CENTRE,,SHARDA CENTRE,OFF KARVE ROAD,ERANDW, PUNE, Maharashtra, India
Location(s): Kolkata
Keyskills:
project management
estimation
program planning
stakeholder management
scrum master
waterfall
practice development
agile
project planning
business case