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Chat Support @ Tech Mahindra

Home > Customer Service Executive (Non-voice)

 Chat Support

Job Description

Process:- English process (Chat Process)
Note :- Work from Home (After 60 days of Office Training).
Shifts: 6 Days working having 9 hours with Rotational shifts & 1 Rotational Week-Off
Location- Chandigarh

Eligibility Criteria:-
Mandatory: Excellent communication in English Language.
1. Need to have empathetic ear and good communication skill.
2. 6 months of Chat Experience is a MUST HAVE.
3. Interested candidates must have to RELOCATE to Chandigarh & Tricity.
4. Qualification Must Have completed 12th & Under-Graduates who are enrolled for Correspondence/Distance Learning Program only.

Responsibilities and Duties:-
1.Strong Phone Contact Handling Skills & Active Listening
2.Some Experience as Client Service Executive
3.Provides Information about Products and Services
4.Updates the CRM Accurately
5.Timely Revert To Customers without any Missing Information
6.Good negotiating and convincing skills .

Interested may reach out to below Hiring SPOC-

Deepti :- 8655866***
Mail ID:- [Confidential Information]

Jatin:- 9872014***
Mail ID :- [Confidential Information]

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Customer Service Executive (Non-voice)
Role/Responsibilies: Chat Support

Contact Details:

Company: Tech Mahindra
Location(s): Hyderabad

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₹ 240000 - 280000

Tech Mahindra

Netmagic, an NTT Communications company, is India’s leading Managed Hosting and Cloud service provider, with 9 carrier-neutral, state-of-the-art data centers and serving more than 2000 enterprises globally. Headquartered in Mumbai, Netmagic also delivers Remote Infrastructure Management (RIM) se...