Spa Manager
- Freelancer Tabriz Alam
- 6 to 10 Yrs
- Multi-City, India
- 2 years ago
- Email to a friend
- Report this job
Job Description
Key Responsibilities and Tasks:
You must lead from the front with strong communication skills
You will be experienced in managing spas and know that it takes dedication and enthusiasm to ensure your team work closely together to deliver the ultimate, luxury spa experience
Service that sells you will be focused on ensuring that our guests want to take their spa experience home with them by introducing our range of products to complement all our treatments
Confident and charismatic Youll ensure the team build positive and engaging rapport with all our guests to give our spa experience the WOW factor
Upsell treatments and retail to maximise spa sales
Ensure that all spa and beauty bookings are made in the most effective and productive manner to maximise treatment opportunities
Lead the way by showing a willingness to perform all spa treatments to a high standard as set during training
To be well presented and proud to wear the Neilson spa uniform
Carry out spa treatments and services to a high standard
Actively maintain a good knowledge of all spa services and products, attending spa training sessions and regular refreshment with manuals provided
To ensure that all agreed targets regarding Key Performance Indicators are achieved
To ensure that the spa and other beauty outlets are presented in excellent visual presentation, taking responsibility for all treatment areas
Ensure all standard operating procedures are followed accordingly
Follow all Health & Safety procedures and instructions accordingly to ensure a safe spa and hotel
To actively report any issues relating to the operation and additional ideas for improvements to the Hotel Manager
To always seek direct feedback from our guests and report feedback to managers
Display excellent customer service, support, and awareness at all times
Demonstrate an outstanding, overall knowledge of Neilson products to advise our guests
To assist the management of stock levels by following all usage guidelines set during training
To ensure the correct handling and security of retail and professional stock
Ensure the proper use of the spa POS system
To build rapport and develop and maintain positive working relationships with the spa team, management, and all other team members
To carry out all other duties to assist with the smooth running of overseas operations as designated by your line Manager
To build rapport and develop and maintain positive working relationships with the spa team, management, and all other team members
To assist with the recruitment, appointment, induction and relevant training of new employees to ensure that the spa service levels are met at all times
To motivate therapists and encourage teamwork
If You're interested, Kindly forward your resume to :- ch*********0@gm**l.com
Employement Category:
Employement Type: Full timeIndustry: Hotel / Restaurant
Role Category: General / Operations Management
Functional Area: Not Applicable
Role/Responsibilies: Spa Manager
Contact Details:
Company: S S InfratechLocation(s): Multi-City, India
Keyskills: approachable confident organised target orientated energetic hardworking knowledgeable self-motivated honest
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Freelancer Tabriz Alam
Aditya Birla Pulp & Fibre business has a Unit in Kharach, Bujarat (called Birla Cellulosic) It was established in 1997 and Manufactures VSF (Viscose Sable Fibre)We are he leading producer of VSF in India .
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