Technical Consultant @ Finastra Software

Job Description

What will you contribute

Reporting to the Rahul Mohan, theTechnical Consultantwill implement new features, be involved in upgrades, deliver customizations described in functional specifications using the Phoenix Core Solutions and you will be involved in designing solutions for the customer needs, working closely with regional teams.
Responsibilities & Deliverables:

Your deliverables as a Technical Consultant will include, but are not limited to, the following:

• Analyzes, codes, configures, tests and debugs application and conversion programs, scripts, modules and stored procedures, consistent with department standards.
• Perform updates to programs, scripts, source code and process changes for conversion.
• Ensure client satisfaction by responding to requests for assistance. Investigate, troubleshoot, or escalate issues as required. Accept responsibility for, coordinate, and track issues to a resolution/conclusion.
• Document client suggestions, provide work-around solutions, when possible, for identified problems in Finastra Core solutions and ensure individuals who need to be informed are made aware of problems. Use tracking system(s) to report and monitor product maintenance and enhancements.
• Readiness to learn and adapt to varied technical tasks pertaining to multiple Finastra Core solutions.
• Adhere to Finastra Client Services standards and processes while also ensuring assigned performance targets and service level objectives are met.
• Other duties and projects as assigned.
• 
  QUALIFICATIONS REQUIRED

KNOWLEDGE / SKILLS

• Working knowledge in MS SQL Server
• Effective verbal and written communication skills
• Ability to work with clients, co-workers or third parties professionally and tactfully.
• Effective technical and analytical skills. Ability to provide solutions to a variety of technical problems of varied scope and complexity.
• Ability to work with minimal supervision.
• Effective time management skills.
• Possesses a neat, punctual, positive, proactive, and professional work ethic.
• Working knowledge of MS Office Applications & the Internet.

EXPERIENCE

• 3+ years IT industry experience preferably in Financial Domain
• Work experience in MS SQL
• Client interaction Experience preferred.

• 
  EDUCATION / CERTIFICATIONS
  B Tech/ MCA
• 
  OTHERPHYSICAL DEMANDS
  
• Work Timings: 2 pm to 11 pm
• Ability to receive, express or exchange detailed information through oral and written communication.
• Position involves mostly sedentary work, exerting a negligible amount of effort to lift, carry, push, pull, or otherwise move objects. Work involves sitting most of the time.
• Ability to see and operate a computer.
• WORK ENVIRONMENT
  
• Work is performed in a general office environment.

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The above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions. If you need assistance or an accommodation due to disability please contact your recruitment partner.
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Employement Category:

Employement Type: Full time
Industry: Banking
Functional Area: IT
Role Category: Business Analyst
Role/Responsibilies: Technical Consultant

Contact Details:

Company: Finastra Software
Location(s): Bengaluru

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