IT Support Admin
- Amk Technology Sdn Bhd
- 1 - 3 Years
- Malaysia
- 2 years ago
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Job Description
Technical Support Administrator - - 1+ years XP in Maintaining and updating documentation of procedures and configurationsMaintain, repair, and upgrade the workstations operating system including hardware and software
Monitor the performance of existing computer systems and IT infrastructures
Support 1st level of Telephony System
Responsible for investigating and analyzing the application issues, gathering IT usage cases,
advising recommendations for refining the organizational IT systems and carrying out daily
configuration and installation of IT solutions and services
Manage and train the new Local IT Support team
Manage the Local IT Support Metrics and KPI's
Analyze and resolve the escalated issues
Gather the details and information for the Monthly report. Present the monthly update to IT Director and the Local IT
Administrators
Manage the entire purchase of inventory related to hardware, software and other IT supplies
Develop and maintain vendor relations
echnical Environment:
Active Directory
WSUS
McAFee
OS: Windows 10
Cisco IP Communicator and Jabber
Hardware: Dell laptops
Ivanti
Employement Category:
Employement Type: Part timeIndustry: IT
Functional Area: IT
Role Category: Technical Support Engineer
Role/Responsibilies: IT Support Admin
Contact Details:
Company: Amk Technology Sdn BhdLocation(s): Malaysia
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₹ 300000 - 400000
Amk Technology Sdn Bhd
AMK is an International group of IT companies headquartered in Malaysia, comprising of four main companies across multiple technology domains, to ensure delivery of top quality results to our clients.
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