Virtual Hiring Drive for Transaction / Backend Process @ Genpact India

Job Description

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brands and we have fun doing it. Now, were calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Inviting applications for the role of Process Associate Transactions or Backend Banking in Gurgaon and Noida

Responsibilities

Transaction processing according to standard work & SOP
Prioritize transactions according to detailed guidelines to meet SLA
Plans and prioritizes tasks and work responsibilities to achieve objectives
Comprehending and responding to customer inquiries. Identify, research, and resolve problems.
Assist with/perform other team tasks as the need arises.
Ability to accurately interpret and compile information from a variety of sources and systems
Ensure that turnaround time and quality of the work meets Company service standards
Interact with Onshore /Offshore and customer in a supportive and professional manner via
email and on calls
Manage own work in process and support team efforts to ensure that individual, team goals
are met.
Maintain key records like working files, email for reference and audit purpose
Should be able to handle basic day to day requirements of excel
Should possess good interpersonal skills.
Exposure to insurance would be added advantage.

Minimum Qualification

Graduate in B.com Stream

Preferred qualifications

Good communication skills

Kindly join below mentioned Zoom Id

Zoom Meeting id : 9052644***
Date : 18-Feb-2022
Timings : 12pm -3 pm

Also kindly share your resumes on email : [Confidential Information] , [Confidential Information] , [Confidential Information] , [Confidential Information]

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Customer Service Executive (Non-voice)
Role/Responsibilies: Virtual Hiring Drive for Transaction / Backend Process on 18th Feb 2022 - Noida/ Gurgaon

Contact Details:

Company: Genpact India
Location(s): Noida, Gurugram

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