BPO Technical Voice Process Hindi mandatory @ Black White Business

Job Description

Dear Candidate,   Greeting from Black and White Business Solutions Pvt Ltd.!!   * Any UG / Graduate Experienced can Apply * - DAY SHIFT - 5 DAYS WORKING   Huge Openings with TOP BPO MNC's - Technical support associate / System Support / Laptop Support / Desktop support / Day shift - 5 Days working   ONE DAY INTERVIEW PROCESS - ONE OF THE BIGGEST CLIENT IN INDIA - DO NOT LOOSE THE OPPORTUNITY.   DAY SHIFT TECHNICAL SUPPORT JOB . LOOKING ONLY FOR IMMEDIATE JOINERS - VIRTUAL (TELEPHONIC INTERVIEW ).   Languages - English + Hindi. Freshers salary 20k Exp 28K     For more information Call HR Ramya @ 9980003*** Email Id: hr***1@bl*******e.in     Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization Shift : Rotational Shifts / UK / US Sal : upto 4.5lpa   Designation : Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Technical Advisor / TSR / TSO / System Support / laptop Support .   Technical :   Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting / Networking installation .     JOB Role :  

• Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
• Provide World Class Customer Service.
• End to Transaction of Reports.
• Need to maintain Accuracy in Reports.
• Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
• Excellent verbal and written communication skills
• Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
• Perform problem cause analysis
• Resolve customer queries and achieve customer delight.
• Ability to Identify Opportunity and Implement Process Improvements

Has technical experience and skills in the areas of problem determination, creativity and analysis.   For more information Call HR Ramya @ 9980003*** Email Id: hr***1@bl*******e.in     Required Candidate profile   One day interview process - Fresher & Experienced can apply Desired Candidate Profile   * Possess good communication skills, both oral and written *Have a good attitude - should be committed to the work. * Any graduates can appear or 10+2 , 10+3. * Should be flexible with rotational shift.     ********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*********    

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Technical Support / HelpdeskCustomer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: BPO Technical Voice Process Hindi mandatory

Contact Details:

Company: Black & White Business
Location(s): Bengaluru

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Keyskills:   hindi customer support technical support remote desktop communication skills voice process workstations