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Schedule Change Agent @ NEJIPR Global Services

Home > Reservation and Ticketing

 Schedule Change Agent

Job Description

Preferred requirements:
  • Working in a state of the art call center as part of a dynamic customer support team.
  • Managing high call volume/email volumes and delivering exceptional quality services to our customers
  • Offering products such as flights, hotels, car rental & insurance
  • Working on schedule change minimum 40 PNR's a day.
  • Reporting to the Team lead to achieve goals.
  • Responsible to check all queues of a schedule change and contract Airlines to check for alternate options
  • Following up on the flight reservations contacting the customer to share options available for the rescheduled flight.
  • Handle misconnections and get the flight confirmed by the Airlines.
  • Multi-tasking and ready to adapt to new situations and challenges or role reversal.
  • Excellent communication skills(Both Verbal & Written)
  • Ability to work in different shifts.
  • Self-learning and being able to take initiative are very important.

Employement Category:

Employement Type: Full time
Industry: Travel
Functional Area: Travel
Role Category: Reservation and Ticketing
Role/Responsibilies: Schedule Change Agent

Contact Details:

Company: NEJIPR Global Services
Location(s): Patna

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₹ 400000 - 600000

NEJIPR Global Services

NEJIPR GLOBAL SERVICES PRIVATE LIMITED is a private company. Its registered address is W/0 Jitendra Mishra Mahatma Gandhi Nagar, Kankarbagh PATNA ,We are a reliable organization engaged in mca provider a qualitative range of industrial products . We are also one of the leading companies of this high...