Customer Support Executive/Manager for Time Share Company in Thaltej, Ahmedabad
- Arth Solutions
- 2 - 7 Years
- Ahmedabad
- 4 years ago
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Job Description
Company - Client of Arth Solutions(Time Share Company)
Department - Customer Care
Location - Ahmedabad
Salary - Upto 3.00 Lacs (Negotiable for Suitable candidate)
Education - Any Graduate /MBA (Preferred Education English Medium )
Job Purpose - Relationship building and ensuring that all the Customer related queries are addressed and resolved within SLA to achieve Customer delight.
This is a support function which is responsible for every aspect of servicing the customer membership related requirements. Ensuring strong control over adherence of the SLA's at various customers connects and assist in bringing disengaging members back on board
Role & Responsibility
Query resolution Focus towards FTRs through calls/emails
Proactive Reach out to members who are disengaging and thus bringing them back on board Rescue Management.
Skills & Abilities:
1.Patience and Good Listening & Communication Skills
2.Persuasive, Negotiating and Influencing Skills
3.Excellent Interpersonal Skills as this role would require cross functional interactions.
Job Specifications
2-4 years of experience in customer facing environment.
Query resolution Focus towards FTRs through calls/emails
Proactive Reach out to members who are disengaging and thus bringing them back on board Rescue Management.
Skills & Abilities:
1.Patience and Good Listening & Communication Skills
2.Persuasive, Negotiating and Influencing Skills
3.Excellent Interpersonal Skills as this role would require cross functional interactions.
Job Specifications
2-4 years of experience in customer facing environment.
Knowledge of Computers will be essential.
Employement Category:
Employement Type: Full timeIndustry: BankingFunctional Area: AdminRole Category: Customer SupportRole/Responsibilies: Customer Support Executive/Manager for Time Share Company in Thaltej, AhmedabadContact Details:
Company: Arth SolutionsLocation(s): Ahmedabad+ View Contact
Keyskills: Customer Suppor Customer Care
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Arth Solutions
We are 'ARTH SOLUTIONS', JOB PLACEMENT CONSULTANCY in Ahmedabad We are from some of the few placement consultants in India who are in penal of maximum companies of services Industries in India. We have Openings with our Client.....
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