Network Support Senior Analyst
- NTT Global Delivery
- 5 to 8 Yrs
- Noida, Gurugram
- 4 years ago
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Job Description
Req ID: 167664
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Network Support Senior Analyst to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
Job Responsibilities:
Gather requirements, analyze technical networking issues and provide options and recommendations.
Participation in daily operations meeting, ensuring compliance and meet SLA for your respective sites and service area.
Supporting customer environments on 24x7x365 basis.
Mandatory:
Hands-on experience in troubleshooting routing protocols like RIP, EIGRP and OSPF.
Knowledge of Network Monitoring Tools i.e Voyence, Solarwind
Network support and/or Network operations experience of 5+ years
Ability to apply principles, theories, and concepts, as well as knowledge or related networking disciplines
Full understanding of WAN/LAN internetworking including design elements including cost versus performance tradeoffs, protocol interoperability, network architecture development and requirements for testing / proof of concept.
Advanced knowledge of platform operation systems (router platforms, LAN, WAN, and router protocols) and how they interact with the network
Advanced knowledge and troubleshooting skills to support wireless infrastructures.
Advanced skills in gathering requirements and designing/implementing/supporting network solutions
Advanced skills and knowledge and adherence to Change Management processes
Excellent communication skills, both written and oral
Strong customer service skills; interfaces with customers, end users, partners and associates
Additionally, the candidate must work well within a team, adapt easily to change. Candidate should have a history of working unsupervised while achieving required goals
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Experience :-
5+ years of relevant experience or equivalent combination of education and work experience.
Skills :-
Good troubleshooting skills
Customer facing skills
Good verbal and written communication skills.
Educational Qualification :-
B.Tech. or Any Graduate
Minimum Certifications or Professional Credentials:-
Minimum of CCNA level certification.
About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about-us/content/diversity-and-inclusion . Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email EE*******r@nt****a.com for assistance.
Job Segment: Network, Consulting, Cisco, Telecom, Telecommunications, Technology
Employement Category:
Employement Type: Full timeIndustry: IT - Software Role Category: General / Other Software Functional Area: Not ApplicableRole/Responsibilies: Network Support Senior AnalystContact Details:
Company: NTT Global DeliveryLocation(s): Noida, Gurugram
Keyskills: customer relations reporting basis accounts research routing protocols like rip network monitoring tools it services data services network support customer service business process monitoring tools daily operations
NTT Global Delivery
NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. As a division of NTT DATA Corporation, a top 10 global IT services and consulting provider, we wrap deep industr...
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