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Remote Desktop Support Engineer ,Remote support services desk @ Renovision Automation

Home > Technical Support Engineer

 Remote Desktop Support Engineer ,Remote support services desk

Job Description

Provide Technical Support for Desktop, Louts client and MS office products.

Assistance to users for accessing applications

Providing them FAQs based on the call trends

Troubleshoot desktop operating system problems

Troubleshoot desktop application problems

Install/configure desktop O/S & Applications

Configure & update Antivirus software

Patch management for desktops ensure critical patches are updated on schedule

Providing immediate notification to PRIL of system outages on critical systems, and providing progress updates in accordance with the Procedures Manual.

Resolve all Hardware and Paper Jam Issues with respect to Printers

Coordinate with Hardware support teams and resolve any hardware failures in the printers

Resolve any issues for the print service due to virus in the network.


Employement Category:

Employement Type: Full time
Industry: IT
Functional Area: IT
Role Category: Technical Support Engineer
Role/Responsibilies: Remote Desktop Support Engineer ,Remote support services desk

Contact Details:

Company: Renovision Automation
Location(s): Delhi, NCR

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₹ 110000 - 350000

Renovision Automation

Renovision Automation Services Pvt Ltd