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NOC Engineer - Bengaluru/Bangalore - Harman @ HARMAN

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 NOC Engineer - Bengaluru/Bangalore - Harman

Job Description

 
  • To manage the IT infrastructure monitoring and environments from request through to Operational. This will include ensuring the day to day Monitoring operation (24*7 operations) and deliverables on time.
  • To maintain effective working relationships with all stakeholders and Customers.
  • To Manage the operational Weekly Monthly deliverable reports Events Incident Compliance reports, Health Check Reports etc
  • Skilled to Create, Review and Validate the LWI, Technical Documents which are required for project operations. Ans also get involved in Monitoring and business Tool Optimization project transition and Stream line the standard process and operations wherever it is required.
  • Coordinate and actively work with Operational managers, Project Management, Service Manager and other platform tower teams on day to day operations, major change request, planned outages, core tool upgrade or maintenance window, plans for monitoring changes and upgrades.
  • Required to be flexible with monthly rotational shifts, Including Night shift to support the business operation s needs. flexible to work additional hours when requested for special projects or additional support.

REQUIRED KNOWLEDGE EXPERIENCE:

  • 1-3 year Experienced and knowledge on Basic IT infrastructure operations, Application Server monitoring.
  • Basic Understanding of Windows server, system and Applications.

Basic Understanding of NOC operations, Monitoring Tool (Solarwinds, Nagios, Science Logic etc )

  • Knowledge on basic windows server administration and troubleshooting.
  • Knowledge on basic network concepts and understanding.
  • Should have knowledge on ITIL process, Event, Incident, Change and Problem management.

HARMAN is an Equal Opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. ()

Share this job Career Path
  • Engineer
  • An entry level role, the degreed Engineer knows and applies basic concepts and techniques of the profession under direct supervision and guidance. Minimum Qualifications: Bachelor s Degree

  • Principal Engineer
  • Principal Engineers are recognized as an emerging expert. They lead the conceptualization, design, implementation and testing of technologies, tools, or process while consistently demonstrating technical expertise and ingenuity. They demonstrate the ability to plan, define, and execute projects with no supervision. Minimum Qualifications: Bachelor s degree + 12 years experience.

  • Distinguished Engineer
  • A Distinguished Engineer has a strong record of creativity and innovation. They advance engineering principles, theories and concepts, and are recognized as a Company-wide authority in one or more technical areas. Minimum Qualifications: Bachelor s degree + 20 years experience.

  • Senior Fellow
  • A Senior Fellow is the most accomplished of an elite group of engineers, widely recognized as a World renowned expert in their field of expertise.

  • Job Classification

    Industry: Consumer Electronics & Appliances
    Functional Area: Customer Success, Service & Operations,
    Role Category: Non Voice
    Role: Non Voice
    Employement Type: Full time

    Education

    Under Graduation: Any Graduate
    Post Graduation: Any Postgraduate
    Doctorate: Ph.D/Doctorate in Literature

    Contact Details:

    Company: Harman Connected
    Location(s): Bengaluru

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    Keyskills:   Automation Due diligence Claims Staffing Project management Problem management Troubleshooting Operations Technical support Monitoring

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    HARMAN

    HARMAN (harman.com) designs and engineers connected products and solutions for consumers, automakers, and enterprises worldwide, including audio, visual and infotainment systems; enterprise automation solutions; and software services. With leading brands including AKG®, Harman Kardo...