Quality & Performance Specialist
- NTT Global Delivery
- 4 to 6 Yrs
- Chennai
- 4 years ago
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Job Description
Req ID: 149354
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Quality & Performance Specialist to join our team in Chennai, Tamil N du (IN-TN), India (IN).
Project Test Lead:
- Telecom Domain knowledge (good to have)
- Good estimation skill is Mandatory
- Extensive knowledge in estimation techniques
- Function point analysis skills - good to have
- Defining and implementing the project test strategy and approach
- Define the test policy and approach for plan for projects in conjunction with the Project Manager and other parties involved in testing
- Pull together all impacted test teams to form a project test team
- Ensure the project test team is clear on the test approach and plan, their responsibilities and the timing of their involvement
- Ensure that all relevant and impacted parties have been engaged in the definition of test objectives
- Ensure test activities are identified to mitigate all test objectives
- Document all the test activities in the project test strategy, and issue the project test strategy to timescale
- Meet with the project / business to document which test activities are being performed and which test objectives the business accepts as risks
- Coordinating project test activities
- Act as the main point of contact regarding test issues for a project
- Identify the need for test improvements and drive them into the project and related test activities
- Attend project meetings as required and regularly track the progress of all test activities
- Regularly review and update RAID (Risk, Assumptions, Issues, Dependencies) and the scope of testing (test objectives)
- Issue the project test completion report to timescale
- Conduct a testing Project Implementation Review (PIR) 1 month post go-live of the project providing input into and taking actions from the Project PIR (co-ordinating all inputs from and actions to the relevant test teams)
- Provide the status of PAG test criteria prior to the PAG reviews to the Test Governance forum
- Escalate project test issues to the project manager
- Escalate project test lead issues to line management/Test Governance forum
- Managing stakeholders, partners and supplier management
- Communicate and maintain relationships with the impacted business, operational and technical teams (internal and external) throughout the delivery of projects
- Ensure deliverables are agreed with external partners and that end delivery meets specification and contractual obligations
- Represent testing considerations in partner selection and commercial discussions
- Ensure all test results are clearly communicated to the relevant development teams
- Assuring quality
- Ensure the appropriate use of tools, metrics, and processes by projects and programmes
- Review the efficiency of programmes and projects ensuring that they are operating within their budget and time constraints and contribute to optimization
- Provide direction and support to programme/project managers on all aspects of testing
- Ensure projects and programmes adhere to organization testing standards, and that the test partner is supported by the right levels of resources
- Ensure testing issues and defects are escalated in a timely manner to the Project/Programme Manager and the TSG Test Manager
- Log all defects raised during QA, and track them until resolution
Encourage continuous quality improvement through Root Cause and other Metrics Analysis
Job Level Specific Duties
Applies advanced knowledge of QA principles, methodologies, and techniques to test and assure the quality of complex software.
Leads sophisticated defect detection, problem solving and troubleshooting with complex software.
Designs the overall project test plan and master test schedule for simple level projects.
Performs in a lead capacity role within the team in making decisions for the quality assurance of the project / application.
Recommends quality improvement initiatives for future application / project releases.
Regularly coaches and mentors less experienced team members.
Typical Years of Experience
Typically requires 4-6 years relevant experience.
Minimum Education and Certifications
Undergraduate degree or equivalent combination of education and work experience.
Skills
Advanced knowledge of software quality assurance methodology.
Advanced proficiency with requirements gathering tools.
Advanced knowledge of project management tools and concepts.
Physical Requirements/ Working Conditions
Ability to physically perform general office requirements.
Must be able to perform essential responsibilities with or without reasonable accommodations.
Significant travel including overnight domestic or international trips may be required.
PAS2
About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about-us/content/diversity-and-inclusion . Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email EE*******r@nt****a.com for assistance.
Job Segment: Telecom, Telecommunications, Consulting, Testing, Quality Assurance, Technology
Employement Category:
Employement Type: Full timeIndustry: IT - Software Role Category: General / Other Software Functional Area: Not ApplicableRole/Responsibilies: Quality & Performance SpecialistContact Details:
Company: NTT Global DeliveryLocation(s): Chennai
Keyskills: test strategy quality banking sales customer service root cause antivirus statements of work sow
NTT Global Delivery
NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. As a division of NTT DATA Corporation, a top 10 global IT services and consulting provider, we wrap deep industr...
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