Data Quality Specialist @ Finastra Software

Job Description

The Responsibilities
The Data Quality Specialist is responsible for driving data quality in the Configuration Management Database (CMDB). You will maintain and improve data quality through trending and analysis, identify and correct data gaps, investigate data enrichment opportunities, and evaluate new data sources.
The Data Quality Specialist responsibilities include but are not limited to:

• Collaborate with stakeholders on data requirements and implement approaches for identifying and addressing data related challenges and improvements.
• Liaison for service management and product owners to identify opportunities to address data quality issues or data gaps and take actions to resolve.
• Identify systemic or personnel related data quality issues and escalate to appropriate supervisor or process owner to address. Track issues to resolution.
• Manage large data cleanup operations.as well as ad-hoc data fixes
• Evolve data quality monitoring and trends.
• Perform data investigations to determine root cause of data quality issues.
• Report on data/data trends.
• Maintain and ensure availability/quality of on-going data feeds.
• Liaise with Change, Configuration and Asset Managers to ensure CI changes are effectively recorded in the CMDB and issues addressed.
• Develop and produce KPI reporting/dashboards and analysis of data issues.
• Track, update and maintain the Asset records for all Hardware and Software Configuration Items (CIs). Running complex queries to generate requested reports from ServiceNow.
• Support Asset Management activities/engagements across the Service Management group.
• Participate in special projects as required.

The Required Skills, Knowledge & Experience

• Bachelors Degree in Computer Science, Information Systems Management, or the equivalent combination of education, technical training or work experience.
• 2-5 years experience in a similar role
• Proficiency with data processing and data warehouse / big data environments.
• Languages, such as SQL, or any data manipulation.
• Knowledge of Hardware Asset Management for Infrastructure.
• Knowledge of Software License Management to include:
  • Inventory
  • License Compliance validation
  • Usage analysis
  • Maintenance/Upgrade planning
• ServiceNow experience desirable.
• Hands-on experience with PowerBI or similar BI solutions
• Knowledge of ITIL/Configuration Management
• Good communication skills able to translate data into information

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The above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions. If you need assistance or an accommodation due to disability please contact your recruitment partner.
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Employement Category:

Employement Type: Full time
Industry: Banking
Functional Area: IT
Role Category: Software Engineer
Role/Responsibilies: Data Quality Specialist

Contact Details:

Company: Finastra Software
Location(s): Bengaluru

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