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Process Executive @ Grassroots

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 Process Executive

Job Description

Dear Candidate,

Greetings from Grassroots BPO!!

We are hiring now!!

JOB DISCRIPTION.

* Fixing doctor appointments, health check appointments, video consultations, using Hospitals appointment booking software / Lead management tool.

  • Managing Marketing campaigns, lead management using Hospitals appointment booking software / Lead management tool.
  • Provide necessary guidance to patients, whenever required, based on the protocols shared by HE.
  • Coordinating with SPOCs at Hospitals and MHE SPOC for providing solutions to patient requests/ patient complaints.
  • Making outbound calls and booking appointments, video consultations / generating leads for online appointment requests, marketing campaigns

Skills

  • Reliable, proactive approach to entrusted tasks
  • Written and spoken ability to communicate in English and Hindi for organizational interaction
  • Good listening and presentation skills
  • Flexibility to work in rotational shift ( Morning shifts only 7 am to 4pm / 10am- 7pm/ 12pm 9pm) and offs

Qualifications Education: Graduation, freshers acceptable

Experience: 0 - 9 months industry experience

Salary: 18K to 22K CTC

Language required English and Hindi

Interview and work Location

Grassroots BPO PRIVATE LIMITED

Address: Diamond District Office Building, HAL Old Airport Rd, ISRO Colony, Kodihalli, Bengaluru, Karnataka 560017

https://goo.gl/maps/Wb8APYhmEnXtbUC19

Regards,
Meghana

Human Resources
grassroots

M: 8217772***

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Back Office Operations
Functional Area: Not Applicable
Role/Responsibilies: Process Executive

Contact Details:

Company: Grassroots
Location(s): Bengaluru

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Keyskills:   patient communications patient care patient registration patient assessment patient relations patient scheduling patient advocacy patient counseling

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Grassroots

At Grassroots, we specialise in various Omni-Channel BPM services, providing transformational industry specific solutions. We operate PAN India with primary presence in Bangalore and Mysore with a total capacity to accommodate over 850 resources. Grassroots operations are spread across the count...