Job Description
Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!
* Any UG / Graduate Experienced can Apply *
Huge Openings with TOP BPO MNC's - Technical Support (International Voice Process)
Only Experience can apply
Contact HR Eshwar
Email ID: [Confidential Information] Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
Shift : Rotational Shifts / UK / US
Sal : upto 4.5lpa
Designation : Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Technical Advisor / TSR / TSO
Technical :
Troubleshooting/Command for IP Address/Antivirus installation /ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ server or storage support /Control panel/ internet setting
JOB Role :
Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
Excellent verbal and written communication skills
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users.
Perform problem cause analysis
Resolve customer queries and achieve customer delight.
Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity, and analysis.
For more queries Call:
Contact HR Eshwar
Email ID: [Confidential Information] Required Candidate profile
One day interview process - only Experienced can apply
Desired Candidate Profile
* Possess good communication skills, both oral and written
*Have a good attitude - should be committed to the work.
* Any graduates can appear
* Should be flexible with rotational shift.
********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*********
Employement Category:
Employement Type: Full time
Industry: ITES
Functional Area: Not Applicable
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Voice /Technical Support / Voice Process / Sal upto 4 lpa/immediate joiners/
Contact Details:
Company: Black And White
Location(s): Bengaluru