Candidate will be responsible as a transportation specialist helping to provide clients and customers with strategic and cost effective supply chain solutions.
Desired Skill set:
Providing daily management over client shipments resulting in cost savings through mode and carrier optimization.
Handle numerous daily inbound and outbound transportation requests via phone and email.
Ensure proper carriers are used to improve core carrier compliance and savings.
Tracking and following up on shipments from pick up through delivery.
Calculate dimensions for proper shipping modes.
Calculate and document savings opportunities.
Ensure billing is handled correctly.
Assist emergency shipping requests by fulfilling expedited requirements accordingly to various guidelines.
Ability to work in a fast paced environment handling multiple incoming calls.
Experience using multi-line phones Windows based programs internet and multi shared inbox systems and dual monitors.
Excellent customer service skills.
Ability to prioritize organize and have good retention skills while working well under pressure.
Willingness to work in Night shift.
Must have experience with international voice process